When you’ve been doing this as long as we have you learn a few things, and to us, customer satisfaction is absolutely paramount. We have been putting our hearts and souls into customer service and product development to improve the quality of life for our customers.
COVID Shipment Delivery Update:
Please be advised, due to the current COVID-19 pandemic, Canada Post is experiencing longer than normal delivery times. Due to these delays, shipping charges selected at check out are non refundable if your package is not delivered within the normal stated time frames. We thank everyone for their continued patience during these unprecedented times.
For more information from Canada Post click here.
We know you can’t wait to receive your order; this is why most orders are packaged same-day in our Ontario distribution centre, when placed before 3:00 pm Monday to Friday, and are shipped via Canada Post Expedited Parcel, unless Priority Shipping is purchased during checkout. All orders are shipped with a tracking number. Once an order has been picked and packed, a tracking number will be provided via email.
Delivery Time Frame
Canada Post Expedited Parcel Service: 2 - 7 business days
Canada Post Priority Shipping Service: 1 - 2 business days